In the time of online mega-sales and cash-on-delivery (COD), it’s not always easy to tell if you or your housemates can expect a package to arrive.
Comedian Michael V. recently warned his followers about package delivery scams after their household helper paid for a supposed selfie stick in his absence, only to learn too late that he did not order it.
To prevent the same thing from happening to you, here are some useful tips shared by legal expert Atty. Gabby Concepcion on “Unang Hirit.”
1. Just say no
First of all, Atty. Gabby said everybody has the right to refuse a package if they did not order it.
Of course, a buyer must double-check your transaction history to confirm the package is not theirs.
Once you’re 100 percent sure, the best thing to do is to “politely insist” that the courier has brought you a package that you did not order.
2. Ask for proof
When it comes to delivery mishaps, Atty. Gabby said it’s best to apply the principle of “he who asserts must prove.”
This means if a courier says you have ordered a specific item, he is expected to provide of the transaction. In the same way, the buyer must make it clear why you must not sign and pay for the package.
According to Atty. Gabby, it’s important to straighten out all the details because orders made using your name, address or other personal information could be a possible case of identity theft.
3. Report
Every online shopper knows how stressful it can be when the seller can’t be contacted after a delivery mishap.
Reporting an online scam to the authorities can seem like a hassle. It’s also easy for some people to simply “let it go” after taking the amount of money and the courier’s effort into consideration.
Nevertheless, Atty. Gabby says it’s important for victims to bring it up with the PNP or the NBI — both of which have cybercrime divisions.
“It’s better to report whether or not kayo ay naging biktima, para alam din nila ang mga modus na ‘to at kung gaano kalaganap na, actually, ang modus na ‘to, so kailangan din nating mag-complain,” she explained.
According to UH, you may reach the NBI through the following:
Website: www.nbi.gov.ph
Email: director@nbi.gov.ph
Phone: (+632) 333 8231 to 532-8238
Keep safe, mga Kapuso! — Margaret Claire Layug/LA, GMA News
Legal expert shares tips on how to avoid package delivery scams
Source: Balitanghali
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